FAQ & Site Info
Terms of Service
US CUSTOMERS:- All CD orders come wrapped in bubble wrap in a sturdy cardboard mailer.
- We use USPS Media Mail
- Please allow 7-14 days for delivery.
- Please email us if you would like to purchase priority shipping.
- All shipments are made with free trackable delivery confirmation
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SPECIAL NOTE TO CUSTOMERS IN THE UK, AUSTRALIA & CANADA:
- Please use Paypal or Credit Card Payment only! - We cannot accept your checks or money orders.
- All CD Sets are shipped First Class Mail International (delivery in a week to 2 weeks).
- See each listing for shipping fee...
Typically $30 (USD) to Canada
Typically $45 (USD) to the UK, EU, and Australia.
- Import Duties Taxes and Charges are not included in the item price. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. Thanks!
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NOTE: If an item is listed as ON HOLD, it means it's out of stock. Please email us and we can let you know if we expect to list it again.
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RETURNS:
- CDs, DVDs & VHS TAPES: We guarantee these items will play fine without skips or errors. If not, you can return them for a full refund. Please email us for details.
- SONGBOOKS: Please return in same condition as sent.
- VINYL LPS: Vinyl LPs can be returned only if they have been unopened. Please contact us before returning.
UNLESS THE MISTAKE WAS ON OUR END, BUYER IS RESPONSIBLE FOR RETURN POSTAGE.
PLEASE EMAIL US ABOUT RETURNS WITHIN 7 DAYS OF RECEIVING THE ITEM(S). THANKS!
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CONTACT US: Please feel free to email us with any questions or concerns before or after the sale. We're reasonable people!
Email address: oldfriendsmedia@gmail.com